Your Privacy Matters
We're committed to protecting your privacy and being transparent about how we collect, use, and protect your information.
Last updated: August 26, 2025
1. Introduction
Zenya AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Shopify theme generation service.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Email address (for account creation and communication)
- Name (if provided during registration)
- Payment information (processed securely through third-party providers)
- Account preferences and settings
2.2 Usage Information
We automatically collect certain information about your use of our service:
- Product URLs you submit for analysis
- Theme customization preferences
- Generated store data and themes
- Usage patterns and feature interactions
- Device information and browser type
- IP address and location data
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience and analyze service usage.
3. How We Use Your Information
We use the collected information for the following purposes:
Providing and maintaining our AI theme generation service
Processing payments and managing your account
Analyzing products and generating customized store themes
Improving our AI algorithms and service quality
Communicating with you about your account and service updates
Providing customer support and detecting fraud or abuse
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Payment processing (Ziina and other payment providers)
- Data storage and hosting (Supabase, cloud providers)
- AI and machine learning services (OpenAI)
- Web scraping and data analysis (ScraperAPI)
- Analytics and performance monitoring
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests from public authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure payment processing through certified providers
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account information: Until account deletion or extended inactivity
- Generated themes and store data: As long as needed for service provision
- Payment records: As required by law and accounting practices
- Usage analytics: Aggregated and anonymized for service improvement
7. Your Rights and Choices
Depending on your location, you may have the following rights:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request a copy of your data in a portable format
Request restriction of processing
Object to certain types of processing
Withdraw consent where processing is based on consent
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. Third-Party Links
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
privacy@zenya.ai
Address
123 Innovation Drive, Tech Valley, CA 94000, United States
Phone
+1 (555) 123-4567
13. GDPR Compliance
If you are located in the European Economic Area (EEA), we process your personal information in accordance with the General Data Protection Regulation (GDPR). Our lawful bases for processing include:
Providing our services to you
Improving services and fraud prevention
Where explicitly given by you
Compliance with applicable laws